For our valued clients, we always ensure that they are satisfied with the work we have done for them. However, it does not stop there. We always like to go the extra mile.
We have a complete support service package that you can sign up for. We work on a monthly retainer where you can receive a ton of services including backups, updates, code fixes, and more!
We also have an “Always Improvement” Service agenda for all our clients, be they graphics, branding, creatives, content or development. With that agenda, our team is always learning, always doing, and always building on customer experiences.
If you are our client on support services retainer, you are in for a lot more. Read on:
We offer a two-way online as well as the offline backup. With that, we always ensure that the final project is up to date on your live domains as well as on the test environment as well. These backups are both auto as well as manual backups depending on the need and situation. Now your website will always be in top shape.
Websites encounter updates all the time as bugs, fixes, and enhancements come to light and developers work themselves into a frenzy. We keep your website in top shape by updating the CMS, themes, plugins, and code as and when required. In case of major updates, we always ensure no code is broken.
We help you to get rid of bugs and add fixes to issues on your website or app. Due to updates, old plugins or old API codes, rollouts can end up with bugs that may need to be resolved swiftly and without a glitch. Implementation errors can also arise. Our team helps fix all of these during free and paid support.
No project is complete without some extra polish. Our team will work on polishing up your technical project and provide you with ideas and solutions to improve your website or app. We are always riding on current design and development trends and feel that our knowledge can be helpful to you during our support contract.
We have a world-class design team that will continue to provide your design services for your project – be it during the free warranty period or the charged service agreement. These design services can include any design areas that you may need help with.
While we feel that clients like you need technical services and advice, we also provide branding and creatives consulting with our support services. A brand is never complete, but it should always be comprehensive. Industry best practices, current trends, and experiences have taught us a lot of elements that we like to share with you.
Our team provides you with comprehensive technical assistance in terms of managing your front and backend of the website or app. This includes but is not restricted to coding, language support, content management, mobile friendliness and more. If you have a website or an app, then you are in safe hands with us